Delivering Process Improvement Through re-engineering interface design: A case study.

Anderson, Mark and Gilbert, Max (2014) Delivering Process Improvement Through re-engineering interface design: A case study. International Journal of Advanced Computer Technology, 3 (5). pp. 33-38. ISSN 2319-7900

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Abstract

This paper discusses the benefits achieved through re-engineering interface design as a means of improving employee performance. It discusses the issues related to the inherent relationship between employee’s performance and the systems that they use to complete their work. Whilst work standards have not been an issue, maximizing the output of the workforce has be- coming increasingly important as the business experi- enced rapid expansion. Re-engineering the interface saw huge impacts on workload awareness from the offset. Implicitly, the software engineering process also imple- mented beneficial changes in relation to knowledge man- agement within the business. Through implementation of a user-orientated interface, both process improvement and employee performance increases have been achieved.

Item Type: Article
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Q Science > QA Mathematics > QA76 Computer software
Divisions: Computing and Information Systems
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Date Deposited: 04 Dec 2014 15:41
URI: http://repository.edgehill.ac.uk/id/eprint/6224

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