Introduction: Understanding the Management of Ambulance Services

Wankhade, Paresh and Mackway-Jones, Kevin (2015) Introduction: Understanding the Management of Ambulance Services. In: Wankhade, Paresh and Mackway-Jones, Kevin (eds). Ambulance Services: Leadership and Management Perspectives. Leadership & Management of Emergency Services: Ambulance, Fire & Rescue and Police, 1 (1). Springer, New York, pp. 3-16. ISBN 978-3-319-18641-2

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This chapter sets the scene for the second of the three volume edited series on the leadership and management perspectives in the three main blue light emergency services (Police, Ambulance and the Fire & Rescue Services). It provides the rationale behind this volume and its relevance to a wide audience of students, academics, practitioners, professionals including management practitioners who may be interested to study about the ambulance services. The chapter first sets the changing context of ambulance delivery drawing the evidence from the UK. The chapter then details the aims of this book and provides a brief summary of each of the chapters and the plan of this volume. One of the highlights of the volume is the assembly of experts from academia, serving and former ambulance leaders, staff and practitioners, both in the UK and abroad, giving an international perspective on the future of ambulance services. The chapter also makes reference to the challenge of covering all the possible management themes in a single volume but the editors remain confident that the chosen topics will provide a rounded understanding and critical insights into the leadership and management in the ambulance services.

Item Type: Book Section
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Business and Management
Date Deposited: 05 Apr 2016 14:05

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