Items where Author is "Vaughan, John"

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Wang, Chengbo, Yang, Tong, Mao, Zhaofang, Zhang, Lixin, Vaughan, John and Mercer, John (2011) An Empirical Exploration of Hospital Service Quality Assessment Criteria in China. Journal of General Management, 37 (2). pp. 51-68. ISSN 0306-3070